Terms & Conditions

Bronte Baking Pty Ltd
ABN 461 634 69 387
Address: 5 Pemberton St, Botany, NSW 2019

Email: enquires@brontebakery.com.au

1. Introduction
   This website is operated by Bronte Baking Pty Ltd. By accessing and using our website, you agree to comply with the following Terms of Use. These Terms apply to all visitors and users of the site, including, but not limited to, browsers, vendors, customers, merchants, and/or content contributors.

2. General Conditions
   We reserve the right to refuse service to anyone for any reason at any time. By using the site, you agree not to reproduce, duplicate, copy, sell, or exploit any part of the website without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information
   We do not guarantee that the information available on this site is accurate or complete. The material provided on this site is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or up-to-date sources of information.

4. Modifications to the Service and Prices
   We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any changes in price, suspension, or discontinuation of the service.

5. Optional Tools
   We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge that we provide access to such tools "as is" and "as available," without warranties of any kind. We shall have no liability related to your use of these optional third-party tools. Any use you make of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with the terms on which tools are provided by the relevant third-party provider(s).

6. Third-Party Links
   Our website may include links to third-party websites. We are not responsible for examining or evaluating the content of such websites and we assume no responsibility for third-party materials or websites.

7. Consent to Receive Promotional Messages
   By providing your contact information, you agree to receive promotional messages from Bronte Bakery via email, phone, or any other form of contact. If you do not wish to receive these messages, you may notify us at any time.

8. Limitation of Liability
   Bronte Bakery, its directors, employees, affiliates, agents, or licensors shall not be liable for any direct or indirect losses or damages related to the use of the website or services provided.

9. Disclaimer of Warranties; Limitation of Liability
   We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. We do not guarantee that the results obtained from the use of the service will be accurate or reliable. The use of the service is at your own risk. All products and services provided through the website are offered "as is" and "as available," without any express or implied warranties.

10. Governing Law and Dispute Resolution
    These Terms of Use will be governed by the laws of the state of New South Wales (NSW), Australia. Any disputes will be resolved exclusively in the courts of Sydney, NSW.

1. Compliance with Australian Consumer Law (ACL)
   We are committed to complying with the Australian Consumer Law (ACL). Our products come with guarantees that cannot be excluded under the ACL. In the case of a major product defect, you are entitled to a refund, repair, or replacement. If the defect is not major, we will work with you to resolve it reasonably.

2. Orders and Order Cut-off Times
   Orders for next-day delivery must be placed by 3:00 PM on weekdays and by 11:00 AM on Sundays. Orders placed after these cut-off times will not be processed for next-day delivery.

3. Minimum Orders
   The minimum order for regular customers is $60 (excluding GST). For one-off orders, the minimum order is $100 (excluding GST). A delivery fee of $8 (excluding GST) will be applied to orders under $75 (excluding GST).

4. Deliveries
   We aim to deliver between 2:00 AM and 8:00 AM (for restaurants, cafes, venues, businesses) up to six days a week. We do not guarantee exact delivery times due to weather and traffic conditions. It is the customer's responsibility to provide a secure location for delivery.
   If you are a retail customer, please check our Shipping Policy.

5. Returns and Order Cancellations
   Once an order has been invoiced, cancellations will not be accepted. We do not accept returns if products have been ordered in error or if the ordered products have not been sold.

6. Right to Reject Orders
   We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. If we make a change or cancel an order, we will contact you. We reserve the right to limit orders that we deem are placed by resellers.

7. Billing and Account Information
   You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account details so that we can complete your transactions and contact you as needed.

8. Claims
   Any claims for defective products or products that do not match the order must be made within 24 hours of delivery.

9. Limitation of Liability
   Bronte Bakery shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, or data, resulting from the use of our products or services.

10. Indemnification
    You agree to indemnify and hold harmless Bronte Bakery and its affiliates from any claims or demands, including legal fees, made by third parties due to your breach of these terms or any applicable law.

11. Modifications to the Terms of Service
    We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Continued use of our services after any such changes constitutes acceptance of those changes.

12. Prices
    Prices are subject to change without notice. All prices include GST.

13. Severability
    If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in effect.

14. Termination
    The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
    These Terms of Service are effective unless and until either you or we terminate them. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or when you cease using our site.
    If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our services (or any part thereof).

15. Governing Law

         These Terms will be governed and interpreted in accordance with the laws of New South Wales (NSW), Australia.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is the user’s responsibility to review these terms periodically. Continued use of our services after any changes constitutes acceptance of those changes.