Privacy Policy

This Privacy Policy outlines how Bronte Baking Pty Ltd ("we", "the Site") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website www.brontebakery.com.au (the “Site”).

If you have any questions, would like more information about our privacy practices, or wish to make a complaint, please contact us by email at privacy@brontebakery.com or by mail at:

Bronte Bakery Pty Ltd
5 Pemberton St,
Botany, NSW 2019,
Australia.

When you visit the Site, we collect certain information about your device, interaction with the Site, and data necessary to process your purchases. Below is a breakdown of the types of information we collect and their purposes.

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1.1. Device Information

Purpose: To ensure the Site loads accurately for you and to analyze how visitors use the Site.
Source: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
Information Collected: IP address, time zone, browser type, what products or pages you view, and how you interact with the Site.

1.2. Order Information

Purpose: To process your orders, handle payment, arrange shipping, and provide invoices or confirmations.
Source: Collected from you directly when you make a purchase.
Information Collected: Name, billing/shipping address, payment information (including credit card details), email address, and phone number.

1.3. Customer Support Information

Purpose: To assist you with any inquiries or issues you have with our services or products.
Source: Collected from you when you contact us for help.
Information Collected: Any information you provide when seeking support.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts. This includes:

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2.1. Service Providers

• eCommerce Platform: We use an eCommerce platform to manage our online store. The details about how they handle your Personal Information can be found in their respective privacy policies.

• Payment Gateways: To securely process your payment information, we share details with third-party payment processors. These processors comply with PCI-DSS standards and follow strict security protocols.

• Third Parties for Legal Compliance: We may share your information when required to comply with legal obligations, such as court orders or subpoenas, or to protect our rights.

We may use your Personal Information to provide targeted advertising or marketing communications that we believe may interest you. This may include:

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3.1. Google Analytics

We use Google Analytics to understand how customers use the Site. You can learn more about how Google handles your information by visiting Google's Privacy Policy. To opt-out of Google Analytics, visit Google Analytics Opt-Out.

3.2. Advertising

We may use cookies and other tracking technologies to share information about your activity on the Site with advertising partners to show relevant ads. You can opt out of targeted advertising via the following links:

• Facebook: Facebook Ad Preferences

• Google: Google Ads Settings

• Bing: Bing Ad Preferences

We use your Personal Information to:

• Provide products and services to you, including processing payments, fulfilling orders, and keeping you informed about new offers.

• Improve and optimize your experience on our Site.

By providing us with your Personal Information, such as placing an order or subscribing to our newsletters, you consent to our collection and use of this information for the intended purposes. You may withdraw your consent at any time by contacting us at privacy@brontebakery.com.

We use cookies to enhance your browsing experience by remembering your preferences and tracking visits. Below is a list of cookies we use:

• Session Cookies: Used to maintain session information.

• Persistent Cookies: Used to track return visits and store your cart contents for a smoother shopping experience.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may limit certain features on the website.

We take reasonable precautions to protect your Personal Information and follow industry best practices to ensure it is not lost, accessed, misused, disclosed, or altered. If you provide us with sensitive information, such as credit card details, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. However, we recommend that you review their privacy policies as they may have different regulations, especially for providers located in other jurisdictions.

By using this Site, you confirm that you are at least the age of majority in your state or province of residence. We do not knowingly collect data from minors without parental consent.

We reserve the right to update this Privacy Policy at any time, so please review it periodically. Any changes will be posted on this page. If we make material changes, we will notify you so that you are aware of what has changed regarding the collection and use of your information.

If you would like to access, correct, amend, or delete any Personal Information we have about you, register a complaint, or request more information, please contact us at:

Bronte Bakery Pty Ltd
5 Pemberton St,
Botany, NSW 2019
Email: privacy@brontebakery.com